Track your Order

Please input your tracking number in the box below. Your tracking number can be found in your shipping confirmation email and your member account. Please allow up to 24 hours after you receive your shipping confirmation email for the tracking numbers to be updated in the system. 


You may also track your orders directly with our shipping providers. Your assigned courier company will be indicated in your delivery confirmation email:

Local Courier Services :

Roadbull (for tracking starting with 'RB...')

Ninjavan (for tracking starting with 'TLL...')

Singpost (for tracking starting with 'SM...')- 


International Delivery Shipping:

DHL Express Courier (delivered between 2-5 working days)

UAE orders (postal) - delivered via our partner Postaplus

Singpost (postal service between 7-18 working days, there may also be a need to contact your local post office who may be holding the package).
Contact number: +65 6841 2000 (Select Option 1)

Delivery FAQ