Track your Order

Please input your tracking number in the box below. Your tracking number can be found in your shipping confirmation email and your member account. Please allow up to 24 hours after you receive your shipping confirmation email for the tracking numbers to be updated in the system.

** 19th-25th Dec 2016- for all Singapore orders placed during this period, we have specially engaged a private courier as the large courier companies are unable to handle the peak period load effectively. Rest assured your items will definitely be delivered within the stipulated delivery timings. If you have questions or special requests, please reply to your order emails with your enquiry.



You may also track your orders directly with our shipping providers:

Local Courier Services :

Ninjavan -

Qourier -

Taqbin -

International Delivery Shipping:

DHL Express Courier (delivered between 2-5 working days)

UAE orders (postal) - delivered via our partner Postaplus

Singpost (postal service between 7-18 working days, there may also be a need to contact your local post office who may be holding the package).
Contact number: +65 6841 2000 (Select Option 1)

Delivery FAQ